North Penn Water Authority

Emergency Information and Business Hours • Customer Corner

Customer Corner
Brochure Requests • Online Brochures • Customer Comments

Customer Comments

WEBSITE:
Did you find the website informative?	Yes No
Did you find what you were looking for that brought you to the website?	Yes No
Did you find the website easy to use?	Yes No
Do you have any suggestions that would make it easier for you to use our website?
What additional information or services would you like to see added to the website?
If you need additional information, please e-mail us at info@northpennwater.org.
WATER QUALITY:
Overall, are you satisfied with the quality of your tap water?	Yes No If not, in what area are you having an issue? Taste Odor Appearance Pressure Reliability
Have you contacted the Authority regarding any water quality concerns?	Yes No
Were they resolved to your satisfaction.	Yes No
CUSTOMER SERVICE:
Have you contacted the Authority offices?	Yes No
Have you been contacted by Authority staff for any reason?	Yes No
If so, were you satisfied with the way in which your issue was resolved?	Yes No
If not, please tell us in what way we could have served you better:
If you felt you received exceptional service, please tell us about that as well:
Overall, how would you rate your contact with the North Penn Water Authority?:	Excellent Above average Average Below average Poor
KEEPING YOU INFORMED:
Do you read the annual Water Quality Report each year?	Yes No
Are you familiar with our quarterly newsletter, "Water Currents"?	Yes No
If so, do you find our quarterly newsletter helpful and informative?	Yes No
What additional information would you like to see included in it?
Would you be interested in volunteering to serve on a Watershed Association to help protect your source water?	Yes No If so, please provide your name, address, phone number and e-mail address below so we may contact you with additional information.
Overall, how would you rate the North Penn Water Authority as your water provider?:	Excellent Above average Average Below average Poor
Do you have any additional suggestions or comments:
Your name:
Your account number:
Address:
Phone number:
Email address: