| WEBSITE: |
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Did you find the website informative?
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Did you find what you were looking for that brought you to the website?
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Did you find the website easy to use?
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Do you have any suggestions that would make it easier for you to use our website?
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What additional information or services would you like to see added to the website?
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If you need additional information, please e-mail us at
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| WATER QUALITY: |
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Overall, are you satisfied with the quality of your tap water?
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If not, in what area are you having an issue?
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| Have you contacted the Authority regarding any water quality concerns? |
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Were they resolved to your satisfaction.
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| CUSTOMER SERVICE: |
| Have you contacted the Authority offices? |
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| Have you been contacted by Authority staff for any reason? |
No |
| If so, were you satisfied with the way in which your issue was resolved? |
No |
| If not, please tell us in what way we could have served you better: |
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| If you felt you received exceptional service, please tell us about that as well: |
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| Overall, how would you rate your contact with the North Penn Water Authority?: |
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| KEEPING YOU INFORMED: |
| Do you read the annual Water Quality Report each year? |
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| Are you familiar with our quarterly newsletter, "Water Currents"? |
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| If so, do you find our quarterly newsletter helpful and informative? |
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| What additional information would you like to see included in it? |
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| Would you be interested in volunteering to serve on a Watershed Association to help protect your source water? |
If so, please provide your name, address, phone number and e-mail address below so we may contact you with additional information. |
| Overall, how would you rate the North Penn Water Authority as your water provider?: |
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| Do you have any additional suggestions or comments: |
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| Your name: |
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| Your account number: |
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| Address: |
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| Phone number: |
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| Email address: |
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